Dad's Rock Shop FAQ


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SHIPPING - Q
1 How are shipping charges determined?
2 How will my order be shipped?
3 How soon will my order be shipped after placing an order?


SHIPPING - A
1 How are shipping charges determined?
Shipping charges are based on your total order. The weight of the package(s), and the locaton(s) we will be shipping to are the main factors that determine the rate. We will be more than happy to calculate or estimate these charges for you when you place your order. You are also welcome to email for shipping rates prior to placing an order. We have no hidden shipping or excessive handling charges. We charge you what our carriers or shippers charge us. We pass our discounted shipping rates on to our customers. We do everything possible to keep your shipping charges as low as possible. When ordering through our Secure On-Line Ordering system you will have your choice of shipping options and charges prior to your final check out step.
2 How will my order be shipped?
We utilize FedEx, US Postal Service and Ground Freight shipping. Some larger equipment items are shipped factory direct. 95% of our customer orders are shipped via FedEx Ground Service. We offer Next Day, 2nd Day, 3 Day Select, and Standard Ground services. Orders shipped through the US Postal Service are normally sent Priority mail with delivery confirmation. Some of the larger equipment items are required to be shipped Ground Freight. If you have an account with Federal Express, and would like us to use your shipping account number, just let us know when you place your order.
3 How soon will my order be shipped after placing an order?
98% of the orders we receive during the year are shipped within 24 hours. Orders received by 10 A.M. Arizona time, are usually shipped that same day. Larger equipment items are usually shipped within 24 to 72 hours. Note: During the holiday season, Nov. & Dec.,  it can take apx. 1 - 4 business days to process orders due to the high volume of orders we receive.


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Dad's Rock Shop
P.O. Box 6124 - Mohave Valley, AZ 86446-6124
7472 Mountain View Road - Mohave Valley, AZ 86440
928-788-2513